Full-service BigCommerce agency

BigCommerce Agency and Experts for Your Store

Our BigCommerce experts bring web design, development, migration, marketing and ongoing support together. Whether you need a focused store improvement or a larger project, we help you plan and deliver the work around your business.

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BigCommerce PartnerBigCommerce PartnerStore design, development, integrations and migration. View our BigCommerce Partner profile ↗

One store, three connected kinds of work

Your BigCommerce storeOne team, one plan
  • DesignThemes, layouts and product pages
  • DevelopApps, integrations and custom features
  • GrowSearch, ads, email and support

Illustrative example, not client data.

BigCommerce services

Everything Your BigCommerce Store Needs, Organized Around Your Goals

Find the right help for your storefront, functionality and growth. Explore the services below, discuss a specific requirement with our team, or visit our migration and marketing pages for more detail.

Design

A storefront that reflects your brand and makes shopping easier, from a focused theme improvement to a complete redesign.

Develop

Build the features and connections your store needs, from app setup and custom functionality to API and business-system integrations.

Grow

Help customers find your store, bring them back and keep the website supported as your business develops.

Explore ecommerce marketing services
Start a conversation

Tell Us What You Want to Improve

Describe what you have in mind and we’ll come back to discuss the services and scope that fit. You can write to us about:

  • A new store or a redesign
  • A technical requirement or custom feature
  • An integration with another system
  • A migration to BigCommerce
  • A growth need, from search to advertising

Please don’t include passwords or customer information.

Discuss your project

Where we can help

Which of these sounds like your store?

Most store owners come to us with one of a few familiar situations. Each one points to a different part of this page.

Your store is difficult to shop

Navigation, category pages, product pages or checkout make it harder for customers to find and buy what they want.

See design services

Your tools do not work together

Products, orders, stock and accounting data sit in separate systems, which means manual work and gaps in the customer experience.

See development services

Your store needs a clearer growth plan

You’re not sure which channels to prioritize, or how to keep your store supported as the business grows.

See growth services

BigCommerce web design

BigCommerce Web Design Around Your Products and Customers

We help you improve how your store looks and how customers use it. We can customize a suitable theme, redesign key pages or plan a broader storefront build around your catalog and brand.

Our work includes Stencil theme customization, one of the specialties on our BigCommerce Partner profile. If a headless or Catalyst approach is worth considering, we review it with you case by case rather than recommending it by default.

What the design work can cover
Scoped to you
  • New store design
  • Redesign of an existing store
  • Theme customization
  • Product and category page templates
  • Navigation and product discovery
  • Mobile layouts
  • Editable content sections
  • Conversion-focused improvements
BigCommerce development

BigCommerce Development for Custom Features and Connected Systems

Hire a BigCommerce developer to improve functionality, connect business systems or build a feature your current setup does not provide. We review the requirement, identify a suitable approach and agree the work before development starts.

  • Custom storefront features and theme functionality
  • App setup and configuration, and custom apps where appropriate
  • API integrations
  • Product, price and stock workflows
  • ERP, accounting or fulfillment connections
  • Catalog operations and custom reporting
  • Testing and handover, with ongoing support by agreement

Checkout customization, B2B and Multi-Storefront needs depend on your BigCommerce plan and setup, so we review them before agreeing a scope.

Kinds of integration work we have delivered
From our partner profile
  • Product and inventory automation
  • Custom product feeds
  • Connections to accounting systems
  • Custom order reports
  • Fulfillment integrations

These are categories of past work, not a promise that every system or vendor can be connected. Compatibility is confirmed before we quote.

Our BigCommerce App Store

BigCommerce Apps Built by Web Ecommerce Pros

Alongside client projects, we build and maintain our own apps on the BigCommerce App Marketplace. Install one today, or talk to us about a custom app. Pricing, compatibility and plan details are on each listing.
Featured app

BigCommerce Advanced Search & Filters Pro

A faster, smarter search popup for your BigCommerce store, with live results, filters and merchandising tools, plus built-in search analytics.

  • Advanced Search & Smart Filters
  • Powerful Search Merchandising
  • Fully Customizable Search Experience
  • Actionable Search Analytics
$19.99per month · $0 upfront
BigCommerce migration

Planning a Move to BigCommerce?

A migration plan looks at what moves, what is rebuilt and who is responsible for each step, so the launch is planned rather than improvised. Our dedicated migration page explains the process in more detail.

A migration review can cover
  • Products and customers
  • Orders and content
  • URLs and redirects
  • Required functionality
  • Integrations
  • Storefront setup
  • Launch responsibilities
SEO, marketing and support

Help Your BigCommerce Store Get Found, Convert and Keep Improving

We don’t promise rankings, AI recommendations, sales or advertising returns. We agree priorities for your store and report on what is done.

SEO and AI search

Technical and on-page priorities, useful content, and product and category visibility, with AI-search work where it is relevant.

Ecommerce SEO

AI SEO

Paid advertising and retention

Google and Shopping ads, Meta ads, email and SMS, and other channels that suit your products and margins.

Google & Shopping Ads

Email & SMS Marketing

Maintenance and support

Theme changes, troubleshooting, app and integration checks, and catalog assistance within an agreed scope.

Why WEP

Why Choose WEP for Your BigCommerce Store?

The right agency is the one that fits your store and your project. Here is what to expect from working with us.
  • A full-service ecommerce team covering design, development, migration and marketing
  • A written scope that says what is included, and what is not
  • Clear responsibilities and a named point of contact for your project
  • Experience across BigCommerce and other ecommerce platforms
  • Published BigCommerce apps and an official BigCommerce Partner profile with client reviews
  • Support options after delivery

Is WEP the right fit?

A good fit if you

  • need design, development and growth help that works together
  • want one team and one point of contact
  • want support available after launch

Worth a conversation if you

  • have a defined improvement or a single feature in mind
  • are unsure whether to hire an agency, a freelancer or an in-house developer

We can help with a defined improvement or a broader project. Fit depends on the requirement, budget and support needed.

Client reviews

What store owners say about working with us

Real reviews from real clients.
Read all reviews

Very good service! Helps you from the beginning to the end with all information and minor changes to adapt to our specific website. They have 2 clear manuals in how to setup their service access, takes 20minutes if you are new to bigcommerce, after that hey apply the changes in under 1 week! (we had some quations, so 2 weeks in total) 100% quality service, 100% delivery time, 100% perfect respond ratio, 100% clear information! 1000% would recommend!!

Aleksander Dekeyser
BigCommerce development

Had some custom work done for my BigCommerce shop and they did a great job. Very affordable, great communication, and everything turned out great. Will definitely use again and highly recommend!

Alex
BigCommerce development

Web commerce pros created a really lovely design for our website. They also changed the layout for our images and updated/resized images so that the site is overall much more attractive. We have been receiving a lot of positive feedback from customers on the ease of use and the overall look of our site. In addition, we are very grateful to Roy for coming up with a creative solution for allowing customers to easily create their own quotes, which has been very helpful to both our operations and our customers.

Anna Flanguagelizard.com
Design & custom features

Needed to add the option NET30 Terms to our BC store. Ali wrote a scrip and had it done in a couple of days.

Aproven
BigCommerce development

Arfat and team were proficient with BigCommerce Page Builder and Shogun to create and modify pages. We successfully completed the migration with their assistance and were happy with their work. We would hire again soon for our next project.

BigCommerce client
BigCommerce migration

I felt encouraged to contact WebECommerce Pros after reading through several helpful answers they provided on BC's Community Forum pages and found their Technical Account Manager, Ali, to be very helpful with his email communications. The invoices were also super simple to pay, just a link to click from an email they sent us once services were rendered and payment info to be provided.

BraidersHand
BigCommerce development
Before you decide

Hiring a BigCommerce Expert: What to Look For

Whether you plan to hire a BigCommerce developer for one task, bring in a consultant or compare several agencies, ask each of them the same questions. Partner status is useful evidence, but the project scope and relevant work still matter.

Our BigCommerce consulting starts with understanding the requirement and turns into an agreed plan for implementation.

1
Relevant experience

Can they show similar work and explain their role in it?

2
A clear scope

What is included, and what is not?

3
Communication and responsibility

Who is your contact, and who does and owns each task?

4
Budget and milestones

How are cost, timing and your own inputs agreed?

5
Testing, access and support

Who tests the work, who holds access, and what happens after delivery?

Compare your options

Which BigCommerce Support Model Fits Your Project?

Each model suits different work. The right choice depends on how broad the project is and how much you want to manage yourself.
QuestionAgencyFreelancerIn-house team
Range of skillsDesign, development and marketing in one teamUsually one or two specialtiesSet by the roles you hire
Project coordinationHandled by the agencyYou coordinate, if you bring in othersHandled internally
Specialist tasksSpecialists brought in as the project needs themStrong in their own specialtyDepends on the skills in the team
Ongoing capacityAgreed with the agencyDepends on their availabilityDedicated and continuous
Internal managementA single point of contact to manageModerate, more if you add othersHiring, management and training
Best-fit situationWork that spans several disciplinesA focused, well-defined taskContinuous, in-depth internal needs

No model is always cheaper, faster or better. A freelancer can be the right choice for a focused task, and an in-house team suits continuous internal needs. An agency adds most when the work spans several disciplines.

How it works

From Your First Conversation to the Next Improvement

The first conversation is about fit. Scope and responsibilities are agreed before the work starts.
1

Understand your store

We review your store, your goals and the problems you want solved.

Review
2

Agree scope and priorities

We confirm what is included, what is not and what comes first.

Scope
3

Deliver and test

We do the agreed work and test it, including representative storefront and integration checks where relevant, before anything goes live.

Deliver
4

Launch and plan next steps

We launch together and talk about what to improve next.

Launch
FAQ

BigCommerce FAQs

Plain answers about hiring BigCommerce help, services and support.

Hiring & Cost

A BigCommerce agency helps plan and deliver work such as store design, development, integrations, migration and marketing. You can engage us for a defined improvement or combine several services within one agreed project.

Cost depends on the requirement, the existing setup, custom development, integrations and testing involved. Share your store and what you need changed, and we will discuss scope and an estimate.

A freelancer can suit a focused task. An agency can be useful when design, development and marketing need coordination. Consider the skills required, how much you want to manage yourself and what support you will need afterwards.

Review the official BigCommerce Partner profile, relevant work, client feedback and examples of comparable functionality. Ask what the agency actually delivered and how it will scope, test and support your project.

Share your store address, the problem or goal, important tools and any deadlines. Examples and a rough budget are useful, but you do not need a technical specification before the first conversation. Please don’t send passwords or customer files.

Let’s talk

Let’s Plan the Right Next Step for Your BigCommerce Store

Tell us where your store is today and what you want to improve. We’ll discuss the services and scope that fit your project.

Please don’t include passwords or customer information.

Or call 888-711-2347

Discuss your BigCommerce project

Book a Call